SPJST Home Office Jobs (Temple, Texas)
SPJST invites motivated individuals with the desire to help others to consider joining our team at the SPJST Fraternal Life Insurance Home Office at 520 North Main Street in Temple, Texas. We are currently seeking to fill several positions. If you are ready to take on a rewarding role in the fraternal life insurance industry and be part of a dynamic team, we encourage you to apply.
Sales and Service Leader
SPJST is seeking a motivated and experienced Sales Leader to drive our growth and oversee a dedicated sales and customer service team. This pivotal, career-track position requires a dynamic individual with a passion for leadership and a thorough understanding of our fraternal organization and the insurance industry. The ideal candidate will possess the skills necessary to manage a diverse customer service team of more than 100 employees and contractors while delivering exceptional service and value to our members.
- Lead and inspire a high-performing sales team, providing guidance, mentorship, and support to achieve sales goals and uphold our organization’s values.
- Manage both W-2 employees and 1099 contractors, ensuring alignment with SPJST’s objectives and fostering a collaborative team environment.
- Develop, implement, and monitor strategic sales initiatives, utilizing strong analytical abilities to assess performance reports and adjust strategies as necessary.
- Maintain a strong focus on customer service, ensuring that team members provide unparalleled support to our members and prospects.
- Conduct regular training and development sessions to enhance the skills of the sales staff, focusing on product knowledge, customer engagement, and relationship management.
- Establish and nurture relationships within the community and among key stakeholders, reinforcing SPJST’s commitment to its members and mission.
- Travel approximately 20 percent of the time to meet with clients, attend events, and support the sales team in the field.
- Valid General Lines Life and Health License in Texas.
- Annuity certification for the state of Texas.
- Minimum of three years of outside sales experience, preferably within the insurance industry.
- Minimum of three years of management experience, with a proven ability to lead both W-2 employees and 1099 contractors.
- Exceptional analytical skills with the capability to assess data and reports to inform decision-making.
- Strong customer service acumen and experience in managing staff to achieve customer satisfaction.
- Demonstrated understanding of fraternal organizations and their unique operational frameworks.
- Outstanding communication and interpersonal skills, capable of building rapport with diverse audiences.
- A valid driver’s license, dependable vehicle, and a clean driving record.
Scanning/Data Entry Clerk
- Retrieves source files and work from the data center each day.
- Verifies and logs the receipt of data and obtains any data that is missing.
- Uses data entry equipment to record assigned data.
- Resolves minor processing problems; seeks assistance from supervisor or other appropriate staff for issues beyond immediate expertise.
- Maintains confidentiality of sensitive information.
- Answers telephone calls pertaining to insurance payments and questions from members, agents, lodge officers, and employees related to accounting and miscellaneous items.
- Performs other general office and related duties as assigned.
- Back-up to data entry of all file maintenance of insurance records.
- Excellent and precise data entry and typing skills.
- Excellent verbal and written communication skills.
- Proficient in Microsoft Office Suite or related software.
- Good organizational skills and attention to detail.
- Ability to keep information confidential.
- Ability to work independently.
- Insurance office and bookkeeping experience.
- High school diploma or equivalent required.
- Data entry experience required.
- Accounting and insurance experience preferred.
- Training in Windows and Microsoft Excel/Word/Outlook required. Adobe Acrobat a plus.
- Stand for brief periods of time.
- Sit throughout shift
- Use hands to finger or handle documents.
- Reach with hands and arms periodically.
- Stoop, kneel, or crouch periodically.
- Must be able to communicate orally and hear to assist clients and co-workers.
- Must be able to lift up to 25 pounds periodically.
- Must have the ability to review written documents and read information on the computer.