• Attention to detail.
• Proficiency with standard systems and spreadsheets for invoicing and billing.
• Ability to effectively manage multiple priorities at the same time, whether working independently or as part of a team.
• Excellent communication and member service skills.
• Ability to maintain strict confidentiality of company financial information.
• Bachelor’s degree in finance or accounting.
• Competitive benefits package.
• Supportive work environment.
• Salary commensurate with education and experience.
• Positions are in Temple, Texas (required).
Sales and Service Leader
Position Overview
SPJST is seeking a motivated and experienced Sales Leader to drive our growth and oversee a dedicated sales and customer service team. This pivotal, career-track position requires a dynamic individual with a passion for leadership and a thorough understanding of our fraternal organization and the insurance industry. The ideal candidate will possess the skills necessary to manage a diverse customer service team of more than 100 employees and contractors while delivering exceptional service and value to our members.
Key Responsibilities
• Lead and inspire a high-performing sales team, providing guidance, mentorship, and support to achieve sales goals and uphold our organization’s values.
• Manage both W-2 employees and 1099 contractors, ensuring alignment with SPJST’s objectives and fostering a collaborative team environment.
• Develop, implement, and monitor strategic sales initiatives, utilizing strong analytical abilities to assess performance reports and adjust strategies as necessary.
• Maintain a strong focus on customer service, ensuring that team members provide unparalleled support to our members and prospects.
• Conduct regular training and development sessions to enhance the skills of the sales staff, focusing on product knowledge, customer engagement, and relationship management.
• Establish and nurture relationships within the community and among key stakeholders, reinforcing SPJST’s commitment to its members and mission.
• Travel approximately 20 percent of the time to meet with clients, attend events, and support the sales team in the field.
Qualifications
• Valid General Lines Life and Health License in Texas.
• Annuity certification for the state of Texas.
• Minimum of three years of outside sales experience, preferably within the insurance industry.
• Minimum of three years of management experience, with a proven ability to lead both W-2 employees and 1099 contractors.
• Exceptional analytical skills with the capability to assess data and reports to inform decision-making.
• Strong customer service acumen and experience in managing staff to achieve customer satisfaction.
• Demonstrated understanding of fraternal organizations and their unique operational frameworks.
• Outstanding communication and interpersonal skills, capable of building rapport with diverse audiences.
• A valid driver’s license, dependable vehicle, and a clean driving record.
Why Join SPJST?
At SPJST, we are a team dedicated to supporting our members and preserving our heritage. As a Sales Leader, you will play a crucial role in shaping the future of our organization and making a meaningful impact in the lives of those we serve. If you are driven, innovative, and ready to lead a passionate team, we encourage you to apply today!
Assistant to the Chief Financial Officer
Department: CFO Department
FLSA Status: Exempt
Reports to: Chief Financial Officer
This position is responsible for assisting the Chief Financial Officer with management of investments, claims settlement, and operations of the Investment Department.
Duties and Responsibilities
• Assist the CFO in managing operations of the Claims and Investment Department.
• Provide backup assistance with death claims, policy assignments and processing of requests for power of attorney.
• Assist with research in evaluating real estate loans and preparation of a Loan Evaluation Checklist for submission to the Investment Committee.
• Responsible for permanent records of loan approvals and property sales to submit to the Executive Committee.
• Qualify as a notary to attest official documents.
• Assist with preparation of CFO Meeting Agenda and reports to the Executive Committee.
• Generate investment reports from the custodial account at USBank and assist with wiring of funds and cash transfers.
• Be available to provide advice with the process of certificate loans, Universal Life partial surrenders, surrenders, and annuity withdrawals.
• Be familiar with the servicing of real estate loans and processing delinquencies.
• Assist with the management of real estate owned by the SPJST.
• Monitor compliance with federal, state (TDI) and company policies, procedures, and regulations as requested by the CFO.
• All other duties assigned by the Chief Financial Officer.
Education, Qualifications, Experience, Knowledge
• Bachelor’s degree in finance or accounting or work experience.
• Experience with Microsoft applications.
• Must have excellent planning and organizational skills.
• Ability to read and interpret documents.
• Skills in writing routine reports and correspondence.
• Interpersonal and communication skills and the ability to work with a wide range of personalities effectively.
• Familiarity with fraternal benefits society a plus.